Log a New Case

Fill out the form below to submit a case with the Devon IT Technical Support Department. Please fill out as much information as possible about your product and issue. Fields marked with an asterisk are required.

Note: You will need to provide the serial number of your Devon IT product in order for the support team to properly identify your asset and company account. Please have this information ready before you begin with the form.

Support Center phone lines are open 24 hours, 7 days a week.
United States Toll Free: 800-369-7290
International: +1 610-768-4500

1. Contact Information
2. Please enter your first and last name so we may record accurate contact information.
3. Full Name: *
4. Email: *
5. Phone: *
6. Company Information
7. Company: *
8. Address: *
9. City: *
10. Product Information
11. Purchased From:
12. OS Version:
13. Serial Number : *
14. Click here for help locating your serial number
15. Case Details
16. Case Reason: -Please Select- DETOS - Browser DETOS - Display DETOS - General DETOS - ICA Connection Issues DETOS - ICA Environment DETOS - Leostream DETOS - Network Adapter Issues DETOS - Printing DETOS - RDP Connection DETOS - RDP General DETOS - RDP Terminal server environment DETOS - Vmware Connection DETOS - Wireless DETOS - XDMCP DEVON CM Hardware Power Issues - All models Thin manage Unknown VDI Blaster XP Embedded XPE - LVO (R-61) - Air card installation XPE - TC5 - Scanner installation XPE - General WES - General
17. Description
18. Trial In-Progress?
19. If you are currently evaluating our product(s) as part of a trial or proof of concept program, then please be sure to mark the checkbox below in order for your request to be routed to our technical sales engineers.
20. Yes, this is a trial in-progress
21. Please solve the simple math problem
22. 8 + 3 =