Devon IT - Alternative Desktop Computing

Devon IT Support Support

Product Identification

Reference Page for Identifying your Product and Locating the Serial Number

Current HardwareLegacy HardwareVDI Blaster Software

Current Hardware

Model Name OS Serial Number Location Example
Safebook E5400X Windows Embedded These are thin client laptops based on the Dell Latitude E5400 product. The serial number is printed on a white sticker, found on the bottom of the laptop. Labeled as “Service Tag (S/N)”. 54THLO1
TC2B / TC2C DeTOS Printed on a white sticker, found on the bottom of the unit. U7150844FF44
TC4D DeTOS Serial number is 19 digits long and printed on a white barcode sticker, found on the bottom of the unit. 10D431123M092157EAM
TC4X Windows Embedded Serial number is 19 digits long and printed on a white barcode sticker, found on the bottom of the unit. 10D431123M092157EAM
TC5Dc DeTOS Printed on a white sticker, found on the bottom of the unit. There are 3 sets of numbers on the barcode sticker. The set that starts with “U8″ is the only one needed by Support. U81C1007F1313
TC5Xc Windows Embedded Printed on a white sticker, found on the bottom of the unit. There are 3 sets of numbers on the barcode sticker. The set that starts with “U8″ is the only one needed by Support. U81C1007F1313
TC5X Windows Embedded These units can be identified by the words, “Remote System”, in white letters on the top, frontside of the unit. The serial number is printed on a black & white sticker, found on the side of the terminal. TC5X0000F7
TC5XW (wireless) Windows Embedded These units can be identified by the words, “Remote System”, in white letters on the top, frontside of the unit. The serial number is printed on a black & white sticker, found on the side of the terminal. TC5XW0000F7
TC5D DeTOS These units can be identified by the words, “Remote System”, in white letters on the top, frontside of the unit. The serial number is printed on a black & white sticker, found on the side of the terminal. TC5D0000F7
TC5DW (wireless) DeTOS These units can be identified by the words, “Remote System”, in white letters on the top, frontside of the unit. The serial number is printed on a black & white sticker, found on the side of the terminal. TC5DW0000F7
TC10 n/a The serial number is printed on a black & white sticker, found on the side of the terminal. TC1023A3029
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Legacy Hardware

Model Name OS Serial Number Location Example
6020 / 6030 DeTOS Found on a white sticker, on the bottom of the unit. Serial numbers are printed just below the barcode. Only the characters following the “(21)” are needed for verification. (01)04719331165659(21)G8A295800273
6027L / 6027LT DeTOS All-in-One model thin clients. The serial number is located on the back of the unit, on a silver sticker. 860070203471
6040 / 6050 DeTOS Twenty digit serial numbers are located on a white sticker, on the side of the unit. 95126K44004H64702485
8020 / 8030 Windows XPe Found on a white sticker, on the bottom of the unit. Serial numbers are printed just below the barcode. Only the characters following the “(21)” are needed for verification. (01)04719331165659(21)G8A295800273
8027L / 8027LT Windows XPe All-in-One model thin clients. The serial number is located on the back of the unit, on a silver sticker. 860070203471
8050 Windows XPe These terminals may also have a secondary model name of LT-310. Serial numbers are 20 digits long and printed on a white sticker found on the side of the unit. 95126K44004H64702485
Safebook LVO Windows XPe The serial number is printed on a black & white sticker, found on the bottom of the laptop. L3B4754
Safebook 6250 DeTOS These laptops are gray in color and carry a secondary model name of E12BL. The serial number is 12 digits long and found on the bottom of the laptop. SY7141001301
Safebook 8250 Windows XPe These laptops are gray in color and carry a secondary model name of E12BL. The serial number is 12 digits long and found on the bottom of the laptop. SY7141001301
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VDI Blaster Software

When you are asked to provide a serial number for your VDI Blaster Software, please give us your license number. There are a two ways to find this number.

OPTION #1: The License Stored in your Thin Client Management Server
  1. Open a web browser, enter the address to your management server (ie. ws-broker), and then click the Web Based Administration Tool icon to log into the Admin GUI.
  2. From the top of the page, select Admin -> Manage Licenses to open a new screen displaying the current
    inventory of installed licenses.
  3. Locate the number listed under the Transaction ID column. This number is your VDI Blaster License number.
OPTION #2: The License Attached to your Email Receipt
Upon completing the purchase of VDI Blaster, you received an email from Devon IT that provided you the necessary information for downloading the software from our site. Attached to this same email you will find your license file. The name of this file (excluding the .lic extension) is your VDI Blaster License number.
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